Customer Testimonials
Very competent and expert technicians and service department. Communications were sketchy at times. Responses to voicemails were unpredictable.
The dealership has very friendly and helpful employees who will go out of their way to make sure you leave happy!!
Guayo went above and beyond to ensure I had everything I wanted and needed. Looking to swap out by October 31
Every one was great, I came from East Texas five hours away and it was worth the trip.
Kody was awesome. Great customer service and professional attitude. Overall experience was excellent across the board.
Had the best experience at Covert - Jeep Bee Cave. Javier was very helpful and found me the exact dream car! Fast and easy service. Will be coming back and referring friends!
Very helpful but like all dealerships, they have their best interest in mind.. I bought two vehicles from them.
As always Covert delivers a top shelf buying experience!! Starting with Josh E. in sales, his expertise along with Jay in management, Beth in service, Evan in finance, all made this possible!
Excellent Service! The entire staff went out of their way to take care of me. I would certainly recommend them for service on a Jeep product.
Super friendly, fast and did a good job…nice waiting room…it’s nice having them in the lakeway bee cave area…
Great job on my first service at your new facility for my RAM truck. Very professional and friendly staff!
An overall perfect experience. Great inventory, a friendly, helpful and knowledgable staff that took the pain out of purchasing a car!
Fast, friendly, and professional. I was earlier than expected and they still got my work started right away.
very professional and easy to work with. would recommend both the dealership and the salesman
Everyone at the dealership was very attentive to what my husband and I was asking for. Very professional service.
He was very helpful and kind. Answered all of my questions and was patient. New the differences of all jeep types. Went through all the controls.
Had an amazing experience with Covert CDJR especially with Irene Porras who made buying a car so easy. She worked with me from start to finish to ensure I got preferential treatment. Cory then took us for our test drive and he was very knowledgeable about the product. Finally we met with Chelsea in finance and she was a very accurate and knowledgeable at what she does. I came in with low expectations based on prior dealer experiences . But this team blew me away . I will be a Covert customer for life.
Amazing experience, Jaime did a great job. Thank you and we have found our new CJDR family.
service was top notch and quick. Beth was on it and very polite. Will recommend to friends in need.
Dealership and inventory was good, the only not so good part was the salesperson. He in my opinion didn’t worked with us as I would have liked it.
Everyone was very friendly. The dealership was very clean and professional. The salesman was very professional and polite. Financial department was very easy and understanding.
Amazing customer service. I’ll be back for my next Jeep once I pass this one to one of the kids.
All the Service members were great. Cost was excessive, however Beth tried to lower it
Great experience purchasing my vehicle. Noah and jhonatan were straight with me the entire time and was an easy process
The service center was excellent the competed the work on time and everything was fixed. I would have liked a call to inform me that I could pick up the jeep.
Everyone was super friendly would highly recommend this place they worked very hard to get me my jeep.
Thank you Beth / Eric for a perfect maintenance moment. Marilyn and I so appreciate you and your team. Thanks Dan for getting us to the right folks.
Personable and professional. Very nice people in sales and service. Easy to work with. Excellent representatives of the Covert family.
Memo Luis and Irene got the job done excellent service awesome staff quick and painless would recommend to anyone
Nice place, nice people, not pushy! Trevor is a cool nice guy helped a lot!
Cory did a great job. He work hard with us and found a Jeep In our price. He has everything ready to go when we arrived at the dealership.
Very helpful quick and too the point John answered as soon as he could when I needed
Everyone at Covert Bee Cave was very welcoming, helpful, friendly, and made the experience easy and stress-free. Trevor and Marcus are exceptional and I would be glad to do business with them again!
Service team went WAY out of their way to make sure my issue was handled well! It was a tough one, but they really came through, especially Braeden Litchfield. I will always take my '21 Wrangler back for service, even oil changes. They are amazing!
My salesman Corey was very knowledgeable of my second Jeep we leased from Covert. Service and process was impeccable.👌
Best experience at Covert Bee Cave buying our Jeep, especially dealing with Shelby! She was very professional, always answered our questions and made the process go very smooth . VIP driveway delivery by her was stellar! Thanks Shelby!
Great experience with staff and very convenient since I live right across the way from it
I had a wonderful experience. Thank you to everyone who went the extra mile for me.
This is the first time in using this dealership and we were pleased. From sales to service we had a favorable experience. But then we have delt with Covert Cadillac since 2016 and are accustomed to quality service. Great facilities.
Everyone is always welcoming we always have great service and the facility is so nice and clean
Amazing welcoming experience every visit, they love dogs and always have the best snacks and cold water. Smiles go a long way at covert ⚡
Service was excellent I was keep informed of the action being taken on my csr
Overall an acceptable experience for a car dealership. Too pushy on warranties, took too long for them to listen to me when I said I wasn't paying for random extra crap. But, we made a good deal all the way around. Sales guy Gueyo was solid. Also, it was supposed to be a 3 day delay while they ordered a replacement for a non-functioning tail light. Turned into an 8 day delay. But, they made up for it with a few free tanks of gas and an extra detail. So, they understand how to make things right. Will visit Covert again ...
Jamie and Irene took great care of me! Great people to do business with! Will buy again!
Dealer ship did a good job make sure everything was good to go and working well.
Diego truly went above and beyond for me in the servicing of my vehicle. I can’t say enough kind words about him!
Memo, Irene, and Louis were wonderful, wonderful people to meet. They helped me get my first car with little to no credit and a minimum down payment that I could afford. THEY WILL WORK WITH YOU GUARANTEED. From the moment I stepped foot into the building I was welcomed and took cared of… thankyou so much Bee Cave !!!!!!
My overall experience at Covert CDJR was SUPERB! It was, of course, a very long day and there were a few hiccups along the way, but the way that Brian Flores (B-Flo) and Tyler Ishak responded to those incidents made all the difference. They were amazing and took care of everything!! They made sure I was completely happy with every detail.
This Dealership is amazing. The Service Manager Eric and Shop Foreman Mike go beyond to make sure you are taken care of!
Tyler Ishack, Jamie Behl and Chelsea Forti were over the top accommodating, helpful and professional. We have owned/purchased a total of six (6) Jeeps over the past 17 years; three (3) of them from Covert Jeep in Bee Cave. Covert Jeep is the absolute BEST Jeep dealership we've had the pleasure of working with across four (4) states: Georgia, New Jersey, Missouri and now the Great State of Texas.
Guayo was great! Attentive, professional and courteous. Went above and beyond to assist in my purchase
Beth was very professional and helpful. I’ll definitely bring my RAM back to her for service.
Fast and convenient service. Diego was my advisor and he was very professional and friendly. I was in and out in no time at all.
Trevor was awesome to work with and was very helpful in getting us in our new vehicle.
AMAZING service! Everyone was friendly, willing to do whatever was needed to find the right car, easy process, great with our kid (even let him sit in the Demon Challenger when he got bored), and just absolutely comfortable the whole way through. Shoutout to Noah, he killed it. Can’t recommend this place enough!
Amazing staff everyone was amazing Corey harp rocks makes the care buying process a whole lot easier will be back for sure
Didn’t like the fact that it took so long to repair. Also, a separate issue that I ask to look into I was told nothing was wrong. I still have the same problem however I can’t not have my vehicle for 2 weeks
I worked with Diego here on my latest service. He was an excellent representative and provided great service
I was very pleased with the staff’s knowledge and communication during my recent transaction. The team made sure everything was taken care of properly and made sure I was comfortable.
Great people. Super nice facility. Teo and the sales manager were very respectful and polite. We highly recommend the covert jeep dealership
Helpful and knowledgeable. Dealt with openness and integrity. Enjoyed working with salesperson and managers. Pleasant experience.
Everytime I take my vehicle in to the dealership, i’m always greeted w/ kindness and urgency. I always receive the best assistance and have a wonderful experience
Super easy and pleasant experience and I appreciate all they did for us with finding a car for my daughter.
Very good Very good Very good Very good Very good Very good Very good Very good
Corey provided us with exceptional service. He was courteous and made the purchasing experience smooth. I would recommend him to anyone searching for a new vehicle.
Amy, my service advisor was friendly and honest. She kept me posted throughout the visit.
I called this dealership and they quickly got me appointment, did diagnostics, did servicing and did follow up under a warranty repair. They were diligent getting my issue resolved with all the issues for parts. Diego was great and had great communication and was overall quite professional. I am happy to have chose this dealership to handle my vehicle and maintenance.
Diego was great in getting me an appointment and had vehicle ready when promised. Video of service was appreciated too
(Translated by Google) Today I went to this dealer and David Rojo helped me. It was an excellent purchase and very good service from the boy. Thank you very much and 💯 % recommended (Original) Hoy fui a este dealer y me atendió David rojo fue una excelente compra y muy buen servicio por parte del muchacho,.Muchas gracias y 💯 %recomendado
The service department bay was hard to locate. Once I finally pulled my truck in, I sat in the car for about 5 minutes before anyone came out. I was a bit confused as I didn't see anyone at first but then the service advisor came and got me checked in. Process was smooth and the waiting area was pleasant and clean. Very good service and convenient location to me.
Sara and team were amazing! I felt secured and supported making my new Jeep purchase. They handled the process in a timely manner without neglecting key pieces that make a transition smooth from old car to new! Thank you Covert Jeep-I’ll be by with those Spurs ducks!
SERVICE WAS QUICK AND EXPIDIENT. VERY SATISFIED WITH THE WAIT TIME. EVERYONE WAS HELPFUL AND FRIENDLY
Fast and efficient service best customer service ever, friendly and very professional in all aspect
Every one was nice but the sales people didn’t follow through and we had to go back multiple times and finally get kind of obnoxious to get everything fixed. I really don’t like being that type of customer but after a month there wasn’t a choice. I received several calls asking if there was anything that needed to be done and I responded but until I acted angry it didn’t get fixed. The calls were kind of insulting and meaningless.
I went for a recall update for my Dodge Ram. The person who greeted me was courteous and got my truck in line for the update right away. Waiting was comfortable and quiet. Repairs were done in an hour. Great service.
Great service great sales staff ! Worked so hard to get our deal done ! Corey went over and above to get the vehicle we wanted and make this deal happen quickly and efficiently!
Noah Hurst was great! Answered all my questions in a timely manner and was very nice to work with.
I had an easy buying expereince. Jaxsen and Kenny were great to work with! Would reccoemnd this dealership.
worked performed was good, recommended service was strictly off of mileage and service data not actual recommendations
I bought a car and when we arrived everyone was nice and helpful with the process thank you
Sara Vaughn was the absolute best with communication and doing what she had to do to ensure we found something we really wanted. She stayed in contact with us and made everything an easier process.
Great customer service. People are really friendly and are willing to help and work with you to find what you are looking for.
Noah did a great job very professional knowledgeable courteous not to pushy great experience thanks Noah
Great experience and great customer service! Diego was great with giving me updates on the status and cost of things.
Tyler Rodriguez was very helpful understanding and patience he help me find a great deal. I'm enjoying my new Audi 😎 Thanks
Staff was very pleasant and knowledgeable. Noah and Marcus are stand up guys. Will definitely tell others to come see these guys.
Great dealership so kind and helpful and professional made our finding a minivan a delight ! Corey was so kind and made the impossible possible
Everyone there was so helpful and friendly and professional. Went above and beyond helping me get into a car! Made it a wonderful experience!
I recently switched to this dealership for service, and I could not be happier with my choice. Amy the service advisor I worked with was extremely helpful and very friendly.
The service was very good. The sales person was very helpful and got the best deal for us.
Great dealership. This is the second truck I have bought from the Covert Family. Will continue to do so!
everyone was very sweet and helped us with all our needs. shelby was an awesome sales women and will definitely recommend this dealership to friends and family!
Excellent dealership with high quality vehicles as well as kind and professional Sales men. I would recommend this dealership to anyone wanting good service.
Great experience working with everyone, had free coffee, water, and snacks. I will for sure come back.
It’s unclear if the evaluation is for the dealership or the employees. Covert is a very impressive.
They were very courteous, professional and hospital. The waiting lounge is very nice and felt modern, they had plenty of snacks and beverages to choose from. Highly recommend going here for service for any DJR vehicles.
Everyone from the beginning of the process to the end were so great and kind.